TLK 25 Smart WiFi and LTE Radio

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  • 2024

  • Product
    Commercial and Industrial

Commissioned By:

Motorola Solutions, Inc

Designed In:

United States of America

TLK 25 provides two-way voice communication, situational awareness, and safety for workers in hospitality, retail, healthcare, and education environments. This solution redefines radio communication as a wearable, intuitive voice-assisted experience delivered over WiFi or LTE.


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  • CHALLENGE
  • SOLUTION
  • IMPACT
  • MORE
  • Designers were tasked to reimagine the two-way radio experience. They focused on environments where traditional radio devices form a barrier between users and customers due to size, weight, noise, and complexity. TLK 25 achieves the design brief by reducing the radio to basic elements: The device is the size of a remote control key fob, The push-to-talk button (PTT) is the entire front surface, audio is delivered through an earpiece only, and WIFI or LTE is used instead of a proprietary radio network. This idea is relevant for users not accustomed to radio communication to assure safety and productivity.

  • The compact oval shape conveys a wearable “key fob” shape which departs from the typical radio “box” form factor. A prominent visual/tactile two-way radio component is the push-to-talk (PTT) button; a primary interaction point for communication. TLK 25 defines the PTT as the entire front face of the device. This forms an obvious touchpoint for users and allows direct unobstructed access or hidden operation through clothing or a pocket. Indicator LED’s are placed on the PTT while tactile controls for volume, voice assistant, and emergency call are arranged around the device perimeter for blind operation.

  • TLK 25 meets the original target to provide efficient commercial grade two-way communication without the complexity, expense, and utilitarian appearance of traditional devices. The sleek form factor and nearly invisible operation removes a barrier between customer-facing users and their guests. Simplified usage benefits organizations in an environment of rapid employee turnover where quick training and ease of use is crucial. A substantial reduction in size, components, and energy consumption combined with sustainable manufacturing methods serves to reduce waste while improving safety and productivity for organizations.

  • -Size and form factor depart from competitive two-way radio offerings to evolve TLK 25 as a discreet, modern wearable communication tool. -Intuitive Voice Assistant eliminates the need to view screens or fumble with controls. Users are not limited to specific voice prompts as natural language processing understands varying names, terms, and speaking styles. -TLK 25 does not limit range or require additional infrastructure. Uses existing WiFi networks or LTE and is interoperable with other radios and smartphones. -A prominent Emergency button streamlines panic calls and can be declared from the device or remotely on the user’s behalf. -An embedded QR code gives managers and users quick access for setup and administrative resources.