SwannBuddy4K Video Doorbell with SwannShield AI Voice Assistant

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  • 2025

  • Product
    Domestic Appliances

Designed By:

Commissioned By:

Swann

Designed In:

Australia

SwannBuddy4K Video Doorbell with SwannShield AI Voice Assistant delivers advanced, accessible home security for homeowners. Engineered in Melbourne, the world-first wireless 4K video doorbell features an adaptive AI Voice Assistant that greets guests, handles deliveries and deters unwanted visitors. The result is seamless, real-time protection and peace of mind.


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  • CHALLENGE
  • SOLUTION
  • IMPACT
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  • The SwannBuddy4K meets a common and crucial need: ensuring peace of mind and visitor management when homeowners are away, and deterring potential criminals by simulating real on-site presence. While some modern doorbells allow homeowners to answer the door remotely via an app, this functionality relies on users answering the phone immediately, which is impractical and not always feasible. In introducing the SwannShield AI Voice Assistant, the Swann team overcame security, complexity and cost barriers to craft a system that is intuitive, user-friendly, personalisable and affordable, challenging perceptions that AI is too expensive and complicated to be harnessed by everyday consumers.

  • SwannBuddy4K was developed through extensive user feedback and a multi-phase design process to create the first doorbell acting as a “virtual concierge” for homeowners. Released in March 2024, the wireless 4K device features a 165° viewing angle, heat and motion-triggered alerts, night vision, and two-way talk. In October, it was enhanced with SwannShield AI Voice Assistant, leveraging Passive Infrared sensors, video analytics, and activity pattern analysis to autonomously communicate with guests, delivery-people and intruders in 101 languages, 8 accents,3 personality demeanours. SwannShield enabled Swann to tackle this design challenge head-on, representing a significant step forward in intelligent home protection.

  • The SwannBuddy4K is a landmark development in home security, combining advanced doorbell technology with the world’s first AI home security assistant. Alongside leading to fewer missed visitors and returned deliveries, it deters would-be criminals by simulating an active occupant, improving neighbourhood safety. Its ability to communicate in 101 languages extends protection to non-English speaking communities. The intuitive design—bundled with SwannShield at no extra cost—puts advanced AI within reach of everyday households. By uniting convenience, robust protection and AI innovation in an affordable device, Swann has cemented the SwannBuddy4K as the most advanced doorbell on the market.

  • SwannBuddy4K is an easy-to-install 4K video doorbell and chime unit that can operate wire-free with a rechargeable battery or connect to existing doorbell wiring. Its sleek and compact form with an IP56 rating withstands the elements, and its 4K HD video and 4x digital zoom let users see details up close. It features a 165° viewing angle and 1:1 aspect ratio, infrared night vision and heat and motion-triggered alerts and recording so users get a complete picture of what’s happening on their doorstep and fewer false alarms. Additionally, SwannShield, the AI voice assistant can be personalised via the Swann Security app. Users can set ‘night’ or ‘away’ modes, tell it the address of their home, names of residents, and instructions of where deliveries should be placed. Users can configure its demeanour, choosing between polite, disinterested or aggressive; select the accent from 8 options, and benefit from easy updates and future scalability via the cloud. Each conversation is transcribed into the app and users can also step in if desired by opening the Swann Security app on their phone during the discussion. The doorbell includes free recording of clips to local memory via 326B MicroSD and secure cloud (24-hours rolling).