Sleeptite REMi Dashboard

Falls pose a significant risk to elders, one in three people aged over 65 years fall at least once a year. In aged-care facilities, this is exacerbated overnight where there are typically less staff to monitor clients. Existing sleep monitoring technologies to prevent falls have been critiqued for being unintuitive, difficult to use, or culturally unacceptable. Through co-design with aged-care staff, the dashboard enables a step change from time consuming routine door checks, to a smart dashboard system that enables care to be more personalized, responsive and easier to use for aged-care staff through integration into existing aged-care workflows.

The REMi Dashboard visualizes data from discrete mattress sensors, continuously monitoring sleep and detecting health risks like potential falls, unhealthy posture or bed position. To best display this data in a meaningful way, the dashboard was co-designed with aged-care staff and consumers. This led to a configuration that presents this data as insights in an intuitive ’traffic light’ system, highlighting when urgent action is needed while addressing notification fatigue. This configuration was iterated to be accessible and inclusive for all users including those with disability, with respect to text, images, hierarchy and information structure.

With up to half of clients experiencing falls annually, there’s an urgent need for preventive assistive technologies like REMi. This design research supports the ongoing efforts to commercialize the REMi sensor technology through a rigorous participatory UX research process, involving a comprehensive heuristic reviews, assessment against global standards for accessibility and readability, and development of a bespoke UI design system to enable REMi to be accessible, efficient, personalized and intuitive for aged care. This has enabled the dashboard to elevate the quality of aged-care through an integrated, smart visualization system, replacing the need for manual door checks.

The REMi Dashboard visualizes data collected by advanced sensors from the surface of the mattresses of residential aged care beds, translating these signals into personalised insights. Ultimately, this dashboard supports more effective health and wellbeing. - Participatory user experience workshops involved more than ten aged care staff, leaders and consumers informed a rigorous product design development practice, which included thorough heuristic evaluations to optimize readability and accessibility of the dashboard through typeface, hierarchy and colour, and iterated in response to prototyped user scenarios and stories. - The dashboard was designed to meet rigorous global standards for accessibility and usability in healthcare, including Web Content Accessibility Guidelines (WCAG) and medical device standards ISO 9241-11, ISO 14971, IEC 60601-1-6 and IEC 62366-1. - A unique traffic light system was developed for the dashboard as part of a bespoke UX design system, indicating required action for care staff aligns with clients’ personalized safety needs, mitigating staff notification fatigue. - The REMi Dashboard represents an important aspect of Sleeptite’s endeavor to bring this innovative technology to market, which has attracted more than $3.1 million in competitive research funding and investment. Pilot trials of the dashboard within aged-care facilities have already demonstrated substantial benefits to care delivery.